Shipments and Returns

FREE standard 2-3 day delivery on all orders over £15

Packages are generally dispatched within 1-2 days after receipt of payment and are shipped via MyHermes 2-3 Day Service or by 1st Class Royal Mail / Parcel Force.  The minimum order value is £15 and these are shipped FREE by MyHermes / Royal Mail 2nd Class or can be shipped by Royal Mail 1st Class / Parcel Force for an additional charge of £4.50.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are free, whereas transport fees vary according to the option you have selected.  Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.  Boxes are amply sized and your items are well-protected.

Returns should be sent to : Returns, Busy Happy People, Lilac Time, Orestan Lane, Effingham, Surrey KT24 5SN

The cost of all returns is the responsibility of the purchaser, unless the goods are faulty.  All items must be returned to the address above within 14 days of purchase.  A full refund or replacement will be offered.